Direct Debit Mandate

Direct Debit Mandate Setup

Your monthly bill payments will be made via Direct Debit. Please read the following instruction to your bank or building society

For your information your Direct Debit will be collected using the following details:

1. Service User Number: 171908

2. Service User Name L&Z Re Billing Better

Introduction to your Bank or Building Society.

Please pay L&Z Re Billing Better, Direct Debits from the account detailed in this instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this instruction may remain with L&Z Re Billing Better and if so, details will be passed electronically to my Bank/ Building Society.

The Direct Debit Guarantee

• This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.

• If there are any changes to the amount, date or frequency of your Direct Debit L&Z Re Billing Better will notify you 3 working days in advance of your account being debited or as otherwise agreed.

• If you request L&Z re Billing Better to collect a payment, confirmation of the account and date will be given to you at the time of the request.

• If an error is made in the payment of your Direct Debit, by L&Z re Billing Better or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.

• If you receive a refund you are not entitled to, you must pay it back when L&Z re Billing Better asks you to.

• You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may also be required. Please also notify us.